Running a retail store can sometimes feel like an uphill battle.
And it doesn't matter if you represent a massive department store like Target and Walmart or a mom-and-pop outlet shop, communication is the key to keeping your customers happy and your employees from feeling overwhelmed.
That's why, if you want to keep your store running and growing, you're going to need great retail store radios.
That's why we've put together this resource — the definitive online guide to retail industry radios. It is our goal to educate you on some of the finest retail radio products on the market today.
But of course, every radio is different, just like every retail environment is different.
And not every radio you see online is going to work for your business.
A huge Walmart supercenter has different needs than a small, local shoe store. A Barnes and Nobles has different needs than your average book store.
However, there is a perfect radio for you out there, and we've got it at Tech Wholesale.
That's the purpose of informative pages like this. We want you to see the best retail store radios available, learn what you need to know, and determine which would fit perfectly for your business.
But you're not on your own. If you have any questions, feel free to reach out to one of Tech Wholesale's retail store radio experts at at 888-925-5982. You can also chat with us by clicking on the chat support window in the right-hand corner of this page. We also have an online website contact form for you to submit additional questions.
And if you think you've found the radio that fits your needs perfectly, contact us for a free personalized quote.
What Do You Need in a Retail Store Radio?
Here's the bottom line: better communication can lead to improved levels of customer service in your store.
That's a huge deal.
Customer service is one of the most important factors in attracting and keeping your customers.
More than 86% of buyers will actually spend more to do business with a store that offers excellent customer experience.
How does a quality radio improve your customer experience?
Communication improves efficiency and results in a more streamlined shopping experience with shorter lines and higher customer satisfaction.
So what do you need in a retail store radio?
There are five primary characteristics to look out for.
The wrong radio can also complicate things. To make sure that your radio isn't actually hurting your customer experience, they should be easy to use.
A simple device can help new or seasonal employees hit the ground running without an extreme learning curve.
Just push the button and talk!
#2. Works well indoors:
This is a no-brainer, but also means that VHF radios are out of the question.
You need something that has a proven track record in getting around obstructions like walls, displays, shelves, and doors.
That means you're looking for a UHF or Digital Band device.
To learn more about the difference between UHF and VHF radios, click here.
#3. Multiple channels:
The radio that you choose should have multiple channels.
This allows managers to have their own private communications. It also gives you the option of segmenting the workers of different departments so that someone in housewares isn't getting bothered by conversations between employees in hardware.
That's more of a concern for larger department stores, though.
Smaller mom and pop type shops can easily get away with just one or two channels.
Your radios should also be durable if they're going to be used in storerooms. They should be able to take a fall off of a ladder without breaking.
You're also going to want a long battery life out of the radio you choose. That's especially true for double shifts, most notably during the holiday season. You don't want your radio dying on you.
Cloning is where you are able to copy the settings of one radio onto another. It makes setup a breeze because you don't have to program every radio manually. Just do it once and then start cloning.
If you don't know your specific radio needs, that's not a problem! Call the professional experts at Tech Wholesale at 888-925-5982.
We will chat with you about your radio and help you make the best decision possible.
Best Retail Store Radio Models
The Motorola DLR1020 is going to save you money right off the bat. That's because it is a digital radio that doesn’t require FCC licensing.
Now, it’s not that it’s digital per-se, as many UHF and VHF business radios do need one. What makes this radio special, is that it works on the Motorola proprietary frequency. Meaning it works on the 9000Mhz range.
What does that mean money-wise?
It means you won't have to pay extra to purchase a license from the FCC. Some UHF and VHF radios require government licensing. That's extra money that you're going to spend on top of what the radio already costs.
So, right away, you're saving some money, which makes it easier for your store to turn a profit.
But the benefits of the DLR1020 go far beyond just the financial.
It features two different communication channels, making it perfect for businesses that want to have a channel for staff and a channel for management.
Outlet stores and smaller stores don't need a huge amount of channels. If you're a small store with a tiny staff paying for a radio with 10 or 12 channels, you're wasting money.
We don't want you to pay more for features that you don't need.
This is also a lightweight device, weighing in at just over four ounces. That means it won't be cumbersome for your employees to carry around on long shifts. Most retail business employees have to spend their day standing. It's much harder to do so while holding a device that's the size of a brick.
The indoor range of this product is 300,000 square feet or up to 20 floors. That's more than enough to cover the space of your average retail location.
Every DLR1020 comes with a rechargeable lithium ion battery that has a long lifespan.
Finally, and perhaps most importantly, this is a device that can block out cross-talk using Frequency Hopping Spread Spectrum technology coupled with a unique four-digit radio profile ID.
That's vital for outlet stores that have other retail stores around them also using radios. You won't have to worry about their communications bleeding into yours. You also don't have to worry about your staff's conversations being picked up by them.
If the DLR1020 sounds like the retail radio of your dreams, we want to make your dreams come true. Contact us today for a free personalized quote.
The Motorola DLR1060 has everything you loved about the DLR1020, but for a larger staff.
That's because this device has six channels, meaning it can segment a much bigger workforce. If you're a Walmart Supercenter with a gardening department, a toy department, a homewares department, and so on, this is the kind of feature that keeps your communications streamlined.
Of course, there is also a feature on this device that is called Page All Available or Call All Available. That means if there was a significant issue that needed the attention of every department at the same time, you have that option.
On the other side of the coin, there's a direct call feature that will allow you to get in touch with just one person if that's what you need.
Much like the DLR1020, this DLR1060 is a radio with no added FCC license fees or government paperwork. You're saving money and time right away.
That li-ion battery that we talked about before has a 14-hour life span.
And you don't have to worry about radio communications interrupting important customer interactions. The instant mute feature lets you silence the radio with one press of a button.
It's also incredibly durable. You're dealing with a device that meets military standards for shock, vibration, dust, and extreme temperatures.
If one of your staff members has a cold, you won't have to worry about your radios becoming Petri dishes that will spread sickness around the store. The antimicrobial properties of the casing limit the spread of bacteria and germs.
Does this radio sound more your speed? You can get a free personalized quote for the Motorola DLR1060 today by contacting us.
The Motorola CLS1410 is a reliable UHF radio. That means it's excellent for indoor communication and has success in getting around interior obstacles.
The range on this device is 15 floors or 200,000 square feet, so most small to midsize stores will get perfect coverage.
It features four channels, which allows you to segment a larger retail staff.
This device is a bit heavier than the DLR radios we spoke about before, but it is still ultra-lightweight.
It's a radio that can also work outside for up to two miles. So, if you have a department that is primarily outdoors, you're still going to be able to communicate.
Audible call alerts with Vibracall ensure that incoming communications will be discreet. The device won't just blurt out sensitive information in front of customers.
If your employees need to respond while their hands are full, that's also possible. Hands-free use is one of this device's many features thanks to voice-activated transmission.
What's more, this is a device that can be cloned in seconds. That means you'll only have to set it up one time. After that, it's a simple matter to pass on your work to the other devices.
If your store could get good use out of the Motorola CLS1410, contact us today for a free quote that is personalized to your specific needs.
The CLS1110 has all of the amazing effectiveness of the CLS1410, but for a smaller staff.
If you really enjoyed the CLS1410, but you have no need for segmentation, then this could be the device for you.
It has only one channel, so your entire staff would be communicating on the same frequency.
Other than that, it has the same range and weight as the CLS1410.
CLS stands for Clear, Light, and Simple, which is a descriptive title to be sure.
It still includes Vibracall and the lithium-ion battery, which will last for up to 18 hours.
On top of that, private line codes keep your communications private.
The same level of simplified cloning will allow you to set up your radios in no time at all.
If the more simplistic CLS1110 is more in line with what you're looking for, you can get a free quote by contacting us today!
Simplicity is the name of the game when you're using the Motorola CLP1040. This is a UHF device specifically designed for enhanced indoor and outdoor communications.
It has a 10-floor range and is repeater capable. So, if you like this radio but you need more range, you could effectively double it to 20 floors by using a repeater.
One of the main benefits of this device is that it comes with a discreet earpiece. That's an accessory that is typically sold separately with other devices, so its inclusion here is a significant savings.
This CLP1040 has four channels to choose from, meaning it can accommodate a large staff.
The device was created specifically for retail after Motorola performed a lot of research into the wants and needs of stores just like yours.
If you thought the DLR business radios were lightweight, the CLP series is half the size at just over two ounces.
Not only can this radio be a discreet part of your employees' uniform, but it's super easy to learn how to use. There's a large central tap to talk button that makes communication a breeze.
Interference also won't be a problem. This radio comes with 219 interference elimination codes to ensure that your conversations and private and clear.
If the CLP1040 is the right fit for your store, reach out to Tech Wholesale directly for a free personalized quote.
If you want all of the effectiveness and convenience of the CLP1040, but for a smaller staff, look no further than the CLP1010.
This is another Motorola CLP device, and it has only one channel. That makes it perfect for a small staff with no need for segmentation.
It runs on the same UHF radio stations as its sister device and comes with the same earpieces.
It is equally small, light, and discreet. It also comes with a belt holster to make it easy to incorporate into a uniform.
Don't let its small size fool you. This is another radio series that is built to military specifications, so it's super durable. On top of that, antimicrobial properties will prevent the spread of germs and keep your workforce healthy.
If the CLP1010 is precisely what you're looking for, reach out to us for a free quote!
Which Retail Store Radio is Right for You?
The Best Retail Store Radio for Large Department Stores
If you're running a large department store, then you should consider the Motorola DLR1060.
That's because it covers 300,000 square feet of indoor space. That makes it suitable for most massive stores like Target or Walmart.
Communication would be totally clear between departments and, because this is a digital radio, you can make a private call to one specific employee if you ever need to.
The page all and call all features are perfect for emergencies.
Digital radios can work both indoors and outdoors, meaning shopping cart personnel or gardening department employees who might be outside can still communicate.
The first step to getting the Motorola DLR1060 for your large department store is to contact Tech Wholesale for a free quote.
The Best Retail Store Radio for Outlet Stores
Small outlet stores with a smaller staff will get a lot of mileage out of the Motorola DLR1020.
It has only one channel, which is all you really need for an outlet.
Of course, there are no FCC license fees associated with this device. When you're running a retail establishment, every dollar counts.
Because of close proximity to the other stores in your outlet mall, you need a radio that is going to keep your communications private.
Thanks to the Frequency Hopping Spread Spectrum technology of this device, coupled with a unique four-digit Radio Profile ID, you have no danger of cross-talk or eavesdropping.
If you have additional questions about the Motorola DLR1020 and how it can impact the customer experience for your outlet retail store, contact us today.
The Best Retail Store Radio for a Small Staff
The Motorola CLP1010 is the best radio you can get for a minimal staff.
That's because it is a small and discreet device with only one channel.
It allows a smaller staff to stay connected at all times with the included earpiece. It's also super easy to learn and use thanks to the large central PTT button.
The best way to find out more about the Motorola CLP1010 is to contact us right away. We can even create a free personalized quote for you!
The Best Retail Store Radio for a Large Staff
A huge staff needs the power and functionality of the Motorola DLR1060.
Its six channels can perfectly accommodate a larger staff. That staff can then be segmented into departments, with a channel specifically reserved for management as well.
This is a reliable and durable radio, meaning you won't have to pay to continually replace broken units.
Also, a large staff can very easily spread germs to one another. The antimicrobial coating that surrounds this device means that your employees won't spread germs through contact with the same radio.
The Motorola DLR1060 could be an excellent tool for your huge workforce. For a free quote that is personalized to your specific needs, contact us today.
Want to Learn More?
In the hectic world of retail operations, you shouldn't have to worry about communication.
With a quality radio by your side, you can scratch one major worry off your list and breathe easy.
Until the next significant retail disaster strikes...
But when it does, you'll be able to communicate with your staff and manage it to the best of your ability.
If this article left you with any questions, you can reach out to us anytime via live chat, contact form, or call us at 888-925-5982. We would love to further educate you about our retail employee, two way radios.
If you know which radio you want, contact us to receive a personalized quote.